1. General Conditions

1.1. This Customer Agreement is effective as soon as you read it and/or agree to the terms;
1.2. Your access to the Website and your use of the information or services received from/through this Website constitutes your agreement to be bound by these Terms;
1.3. Tvifri.ge reserves the right, at its sole discretion, to unilaterally change the terms, conditions, and/or tariffs of this Consumer Agreement at any time (if any);
1.4. You are obliged to periodically read the changes and additions to the agreement and all its annexes (if any);

2. User Statements and Warranties

2.1. To use the services of Tvifri.ge you declare and guarantee that:
2.1.1. Act in accordance with the terms of this Agreement;
2.1.2. representing a competent and capable person;
2.1.3. The information provided to Tvifri.ge for registration on the website is accurate and true. The documents submitted to Tvifri.ge (if any) is a complete and valid edition;
2.1.4. You are fully responsible for all the activities that take place during your stay on the website or using the services of Tvifri.ge with your user account;
2.1.5. Will not copy or distribute any part of Tvifri.ge in any environment without the prior written consent of Tvifri.ge;
2.1.6. You are fully aware and agree that when purchasing a product from your customer account through Tvifri.ge, we assume that you are the authorized owner of the used bank card;
2.1.7. You are fully aware of and agree to the consequences that may result from the actions/operations performed while using the Website and you are therefore responsible for their consequences, including those which include but are not limited to ordering, adding, canceling, and paying for the Services;
2.1.8. You fully understand and agree that Tvifri.ge reserves the right to process your personal data, including and not only the identity documents provided by you to Tvifri.ge and / or its representative, for the purposes set out in this Agreement and the Personal Data Processing and Protection Policy;

3. Terms of service

3.1. In order to purchase the product through Tvifri.ge, you are required to register as a user and log in to the website;
4. Open a user account
4.1. To purchase the product through the website, you are required to register and create a user account;
4.2. During the registration process, you are required to complete all required fields and agree to the terms of this Agreement;
4.3. When registering on the Website, you are required to provide an active email address and telephone number. Tvifri.ge will use your contact information provided during registration to communicate with you;
4.4. When changing the contact information, you are obliged to inform Tvifri.ge about it. Otherwise, the message sent to the contact details indicated at the moment of registration on the website will be considered delivered and no claim will be accepted against Tvifri.ge;
4.5. Your account on the Website will be opened only after you agree to these terms. In case of the partial registration process, the user account is not considered created and you will not be able to fully use the Tvifri.ge service;

5. Purchase a product

5.1. The product can be purchased through Tvifri.ge only from the registered user account;
5.2. In order to purchase the product, you are required to log in to the website. Authentication is done through unique user identifiers;
5.3. After logging in, select the desired offer and payment method from the Tvifri.ge catalog;
5.4. You can make payment on Tvifri.ge by non-cash payment method, taking into account the following conditions:
5.4.1. Payment is possible only in national currency;
5.4.2. You can use non-cash payment both by using the e-commerce included in the website at the moment of placing the order, as well as directly at the moment of delivery of the product through the post-terminal;
5.5. Various commission and/or service fees are added to the cost of the product, including the cost of courier services;
5.6. Before purchasing the product, you are required to familiarize yourself with the supplier’s return and cancellation policies. By completing the ordering process, you confirm that you agree to the Supplier Return and Cancellation Policy;

6. Transportation

6.1. Tvifri.ge provides transportation of the product you purchased with the following conditions:
6.1.1 The purchased product will be transported to Tbilisi within 1-3 working days;
6.1.3. The purchased product will be transported to the address specified by you when placing the order. Therefore, the address specified after the order will not be changed.
6.1.4. Tvifri.ge is authorized not to transport the product in case:

6.1.4.1. The product was not purchased through Tvifri.ge;
6.1.4.2. If the address you entered is unclear while purchasing the product;
6.1.4.3. Unable to contact about the contact information provided on the website;
6.1.5.4. In case of refusal to transport the product, 6.1.4. According to the paragraph, Tvifri.ge is entitled to cancel the order on the website;
6.1.6.5. In order to deliver the product, the recipient of the product is obliged to submit a unique order code and an identity document to the courier service provided by Tvifri.ge;
6.1.6.5. In order to deliver the product, the recipient of the product is obliged to submit a unique order code and an identity document to the courier service provided by Tvifri.ge;
6.1.7.6. In order to confirm the delivery of the product, the recipient of the product signs the acceptance/delivery act. From the moment of signing the acceptance/delivery deed, the product is considered delivered and no customer complaint is accepted;
6.1.8.7. Tvifri.ge reserves the right not to deliver the purchased product if one of the following conditions is met:
A) the recipient refuses to submit an identity document;
B) the recipient refuses to submit a unique order code;
C) the unique order code submitted by the recipient does not match the code assigned during the execution of the order;
D) the recipient refuses to sign the acceptance-delivery act;

7. Rights and obligations of the parties

7.1. You are authorized to:
7.1.1. Use service of Tvifri.ge within the framework of the authority granted to your customer account;
7.1.2. To use delivery service of Tvifri.ge;
7.1.3. To make payment according to the payment methods defined by Tvifri.ge;
7.2. Tvifri.ge is authorized to:
7.2.1. In case of violation of any of your obligations under this Agreement, any of its annexes and/or the law, to block or delete your user account on the Website;
7.2.2. At any time, in its sole discretion, unilaterally change the rules of purchase and/or payment of the product;
7.2.2. Refuse to provide courier services at any time in its sole discretion;
7.2.4. Decide independently on the order of delivery of the product to customers;
7.2.6. Require the customer to submit an identity document, and keep copies thereof;
7.2.7. Do not hand over the product to the recipient if he/she refuses to present his / her identity document and/or sign the acceptance certificate;

7.3. You are obliged to:
7.3.1. While registering on the website, fill in the required fields, provide accurate and truthful information, in case of uploading documents, submit a complete and valid version;
7.3.2. Carefully read the terms of this Agreement and all its annexes (if any);
7.3.3. Use your own user account only within the authority granted to the relevant account and do not allow the user account to be transferred to a third party (s);
7.3.4. When purchasing a product, read the product specifications and terms offered in detail. No customer complaints about the product characteristics and / or the terms offered by the supplier will be accepted from Tvifri.ge;

7.3.5. Provide the exact address when purchasing the product;
7.3.6. Submit the identity document of the recipient of the product to Tvifri.ge and/or its representative. In case the product is not delivered directly by you, you are obliged to explain to the recipient of the product that the submission of an identity document to the courier is a necessary condition for receiving the product;
7.3.7. Sign the acceptance certificate to confirm receipt of the product. In case the product is not delivered directly by you, you are obliged to explain to the recipient of the product that signing the acceptance deed is a necessary condition for receiving the product;

8. Liability of the parties

8.1. Tvifri.ge is not responsible and no request can be made regarding the accuracy and truthfulness of the information posted on the website;
8.2. Tvifri.ge provides transportation of the product to the address specified by you at the moment of placing the order. You are fully responsible for any damage/loss caused by the unauthorized delivery of the product;
8.3. Delivery of the product to the address is based on the unique order code. You are obliged to follow the security of the unique order code. Tvifri.ge is not responsible for any results caused by the use of the unique order code by an unauthorized person;
8.4. Tvifri.ge is not responsible for any damage/loss caused to you and/or third parties as a result of incorrectly providing information/document (s) and/or forged signature;
8.5. Tvifri.ge is not responsible for any consequences of deleting/blocking your user account;
8.6. Tvifri.ge is not responsible for the misuse of the information posted on the website, including your personal information by third parties;

9. Intellectual product and marketing collaboration

9.1. You are obliged to follow the terms and conditions of use of the intellectual product. You must not make any claims against them at any time, including after the termination of this Agreement. You use the intellectual product only to the extent permitted by this Agreement and only for the duration of this Agreement. You must not take any action or act in a way that is incompatible with intellectual product rights and you must exercise reasonable care to protect those rights from being infringed or damaged.
9.2. The use, adaptation and / or modification of the intellectual product in any form requires the written consent of the relevant person with intellectual product rights;
9.3. Tvifri.ge keeps the right to ask you to stop publishing, distributing and / or otherwise restricting your use of the intellectual product at any time;

10. Validity of the Agreement and its termination

10.1. This Agreement shall enter into force and be binding on you from the moment of your agreement to its terms and shall be valid until its termination in accordance with the rules established by this paragraph;
10.2. The agreement may be terminated:
10.2.1. Tvifri.ge in case you do not fully register in the system;
10.2.3. By agreement of the parties;
10.2.4. By canceling your own user account on the Website;
10.2.5. In other cases provided by this Agreement and/or legislation;
10.3. In case of termination of the agreement, Tvifri.ge is entitled to block/delete your user account on the website and / or cancel the registration;
10.4. In case of termination of the agreement by you, Tvifri.ge is entitled not to provide courier services for the product purchased during the term of the agreement;